About VFS Global, The Sole Authorized Service Provider
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Embassy of India, The Hague has authorized VFS Global, to provide provide Outsourced Services pertaining to Visas, Passports, OCI Cards, Conversion of PIO to OCI Cards and the following Consular Services: NRI certificate, Attestation of Documents, Affidavits, Power of Attorney, Legalisation of Dutch company document, Renunciation of Indian Passport/Surrender of Indian passport/Deemed Surrender of Indian Passport, Police Clearance Certificate, Collection of Indian driving license and Authentication of Indian driving license.


Service provider is authorized to collect Government of India fees from applicants and make a preliminary examination of the applications to see that they are in order, accompanied by requisite supporting documents, and to guide the applicants wherever deficiencies are noticed. Please note that service provider is not authorized to decide whether Visa, Passport, OCI card would be granted or refused to any applicant; this decision is taken by the Embassy of India, The Hague.  


Service fee: In lieu of the above services, VFS Global is authorized to charge the following service fee only:


(a) Basic Service Fee: €18.51 (Euros Eighteen and Fifty One Cents only)

(b) Basic Service Fee + ten fingerprint biometrics: €18.51 (Euros Eighteen and Fifty One Cents only)

(c) Basic Service Fee + ten fingerprint biometrics+ facial biometrics: €18.51 (Euros Eighteen and Fifty One Cents only)

(d) Bank Commission/Agency charges (on actual basis)

(e) Other Value Added Services (VAS) approved by the Embassy of India as mentioned in the chart below. These VAS are purely optional and are NOT mandatory for applicants. They may choose to avail them if they feel the need to.


The above charges are inclusive of all taxes etc.


The service provider is obliged to provide a bar-coded receipt to each applicant giving details of the amount collected by them.


Value Added Services: Embassy of India, The Hague has authorized VFS Global to provide following Value Added Services for applicants’ convenience, if they so desire:


S.No.

Description

Approved Rates

1

Photocopying (per page)

€ 0.20

2

Photographs (4 copies)

€ 2.00

3

Printing (per page)

€ 0.20

4

Courier service (same day)

€ 15.00

5

Courier service(next day)

€ 6.80

6

Computer with Internet facilities

€ 00.00

7

Form filling

€ 00.00


For detailed information about VAS, please visit service provider’s website at www.vfsglobal.com/india/netherlands. It may be noted that the service provider has not been authorized to provide any Value Added Service other than those mentioned above.


Contact: For details (address, timings, phone number, procedure for various services, etc.) about the authorized service provider, please go to www.vfsglobal.com/india/netherlands.


Complaints against service provider: Complaints against VFS Global may be sent to Counsellor (Consular), Embassy of India, The Hague by e-mail (ccons@indianembassy.nl) or by post (Buitenrustweg 2, 2517KD, The Hague). Complaints may also be sent to Manager, VFS Global by e-mail (info.eoinl@vfshelpline.com) or by post (Parkstraat 99, 2514JH, The Hague).


Note: VFS Global is the sole authorized outsourcing agency engaged by the Embassy of India, The Hague. Embassy of India, The Hague has not authorized VFS Global to function outside the Netherlands, or to accept any payment outside the Netherlands.


Please beware of unauthorized private visa bureaus / travel agents claiming to provide visa and other services by charging rates in excess of the authorized rates. For instance, all appointments at VFS Global’s service centres are given free of cost whereas unscrupulous visa bureaus/ travel agents may charge applicants for securing appointments.